Please read this text carefully.

It represents an agreement between you and and indicates the conditions under which you may use the site as well as our obligations to you.
The use of the services offered by the e-shop is only possible after you agree to these terms and conditions.

Registration and security

To purchase a product from, you need to be a registered user. Registration is done by entering correct, complete and accurate information in the registration form.
As a registered user, you are solely responsible for keeping your username and password and your personal information in your account (including address, telephone number, information regarding your electronic payments, email address and authorized persons to accept orders) You).
Only you can authorize third parties to use your username and password at

You are fully responsible for all actions that take place through your username and password at

In case of any misuse of your username and password or of any danger, please immediately inform the team at

protection of personal data guarantees to its customers the confidentiality of the information and personal data provided. undertakes not to edit or disclose personal information without the express prior permission of users except in cases where it is subject to legal procedure.

Prices of goods

The specified price of the individual goods is for 1 number excluding VAT. Prices are in BGN.

The value of the delivery is not included in the price of the products and is determined according to the weight of the ordered products and the chosen delivery method. has the right to change the prices of the products offered on the site without giving notice to users in advance. Every customer of the online store is obliged to pay the price that was current at the time of signing the contract, in accordance with these general terms and conditions. The prices announced on the site are valid until the quantities are exhausted.

Terms of order and payment

The products you choose appear in your cart. You can change the quantity of products, add or subtract products.

At any time in your cart you can see all the products you choose, their price, and their total amount.

Step 1 - Delivery Information

To place an order, you need to login with your username and password.

Specify the recipient's name and exact shipping address - this may be the address you gave at your registration or another address from your address book.

To continue shopping, you need to choose your preferred shipping method. The cost of the service is calculated based on the weight of the products in your cart and the delivery method you choose.


When specifying a shipping address, make sure that within the business day when the goods are delivered, at that address, you or another person you have authorized to accept.

Step 2 - Payment Information

In the cart you can see the price of the products you choose, the delivery price and the final amount you have to pay.

This is the time to choose and specify a payment method convenient for you. gives you the following options:

- cash on delivery - courier payment on delivery;

- Bank payment. current accounts:

BGN, Unicredit Bulbank

When making an order, you can choose the payment method that's convenient for you every time.

If you have instructions and comments on the order, you can write them in the appropriate box.

If you'd like an invoice to be issued, fill in the form. The invoice will be sent along with the merchandise you ordered.

Step 3 - Confirm an order

Here you can see all the information about your order, check it out and edit it.

IMPORTANT: Please check carefully the contents of your cart, payment and delivery information and ordering instructions (if you have specified).

If you need to make adjustments, be sure to take them to that step.

After you click the "confirm order" button, your order will be accepted and you will not be able to make any further changes.

After finalizing your order, you will receive an email with all the information you require on the email address you provided when you signed up.

If details of the conditions or delivery address are required, our operator will contact you by phone.


The delivery is made by a courier company at prices and conditions detailed in the Delivery section.

The value of the service is 10 BGN. For orders over 300 BGN the delivery is free of charge.

You can choose from the following types of delivery:

Standard for the country - delivery time is 3 business days;

Standard for Sofia (within the city only) - delivery time is the next business day.

* The terms refer to orders made until 14.00. The time limit for delivery of orders made after 14.00 is extended by one business day.

* In exceptional circumstances and reasons beyond, delivery times may not be met.

* If it is not able to execute a request, takes the responsibility to contact the customer and inform him / her. If the customer has paid in advance, is obliged to refund the amount paid within 3 working days.

IMPORTANT! Upon receipt of the shipment, pay the value of the charge and must check the integrity of the goods in the presence of the courier, especially if it is fragile!

If you have paid in advance by bank transfer or credit card, you do not owe a courier payment. In this case, open the shipment as soon as you receive it. In case the goods are damaged, the courier is obliged to write a return bill to you, which will guarantee the re-execution of your order.

Contact us at 0888 583 023 or email us at to let us know about the case.

Return of purchased goods

Each user has the right to return the ordered goods within 14 days of receipt if the goods meet the following conditions:

- no mechanical damage;

- with its original packaging is and has a commercial appearance;

- it is accompanied by the attached warranty card, the accompanying documents and the accessories with which it was received.

The buyer must contact an operator at at 0888 583 023 and report his refusal. is obliged to refund the amount paid for the goods within 14 working days from the date on which it was received or replaced. The cost of transport is at the expense of the buyer.

In the event that the customer receives the goods in a non-conforming condition for the delivery or other goods other than the one ordered, shall replace the goods by assuming the delivery cost or refunding the amount paid by the customer.

When a factory defect is detected after the expiry of the 14-day period and before the expiration of the warranty period, the buyer may return the goods under the terms of the manufacturer's warranty.

If pre-paid goods are exhausted, a operator is contacted by the customer and offers a new delivery date or refund of the amount paid by the customer within 3 business days.


A cookie is a small text file that is recorded on your computer or mobile device and is downloaded from it during subsequent visits If you use our services, we accept that you agree to the use of cookies.

How do we use cookies?
We use permanent cookies to preserve your choice of homepage and your data if you select "Remember me" when you sign in to your account.

We use session cookies when you use the product filter feature to check if you are logged in or placed an item in your shopping cart.

We use first and third party cookies to collect statistical and custom data in concise and individual form through our analysis tools to optimize our site and provide you with relevant marketing information.

Some third-party cookies are determined by services that appear on our pages and are not under our control, and are determined by social media providers such as Twitter, Facebook, and others, and concern the ability of users to share content on this site as indicated by the corresponding icon.

We also use third-party cookies that track from different pages so we can target you to other sites or channels.

What personal data do we process?
We will associate your cookie ID with your personal data sent and collected in connection with your account only if you are logged in.

Who has access to your personal information?
Data forwarded to third parties is used solely to provide you with the above-mentioned services, such as an analysis tool to collect statistics and optimize our site to provide you with relevant information.

What is the legal basis for processing your personal data?
We will only link your cookies to your personal data if you are logged into your account.
If you are logged in, the legal basis is based on our legitimate interest.

How long do we store your data?
The site does not save your personal data. You can easily delete cookies from your computer or mobile device using your browser. The instructions for working or deleting cookies can be found in the Help menu in your browser. You can choose to disable cookies or receive a notification every time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all the features.

Link to other sites

For ease of use, provides links to other sites related to the products and services offered. is not responsible for the content of the sites associated with

Contact Us

You can contact us for information about the products offered, the terms of order and delivery, and to check the status of your order.

You will receive the information you are interested in as long as it is in our competence, whether you contact us by e-mail or by phone.

The telephone costs you make by calling 0888 583 023 are at your expense according to your carrier's current tariff.

You can email us at For your convenience, you can use our direct contact form.


When using the services offered by

You agree that the use of the services offered on the site is at your own risk. is not responsible for the information, services and warranties given by the product manufacturers. does not guarantee that the features offered by the site and the information flow are free from technical errors. team takes care of customer service. If you have any questions and recommendations regarding the use of the site, contact us by phone or write to us through the contact form. Your opinion is important to make the store even more convenient and useful!